Are you enthusiastic about helping others and delivering top-notch service? We're on the lookout for a Customer Support Advisor to support our customers via phone, email, and chat. You’ll play a key role in ensuring smooth and satisfying interactions, resolving inquiries related to contracts, billing, and more.
Your Role:
- Be the first point of contact for customers of a leading streaming service.
- Respond to inquiries regarding billing, contracts, and technical support.
- Assist both B2B and B2C customers, offering first- and second-line support.
- Handle complaints with empathy and professionalism.
- Make outbound calls for admin-related tasks, such as collecting feedback or issuing payment reminders.
What We’re Looking For:
- Fluency in Norwegian and English.
- Excellent communication skills and a customer-first attitude.
- Basic understanding of administrative and technical processes.
What You’ll Get:
- A modern workspace in Warsaw with a vibrant, international team.
- Ongoing training and career development.
- Competitive salary and benefits.
- Opportunities to grow within a global company.
Location: Warsaw, Poland (On-site)
Type: Full-time, Permanent
If you’re fluent in Danish and passionate about customer service, we’d love to connect with you.
Apply today and grow with us!
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