Hoi!! 😊
Leuk je te ontmoeten!
Are you looking for a new career challenge?
💭 Originally from Germany, studied in the Netherlands, now myself living in Ireland, I am recruiting for a Dutch Accounts Payable in Eindhoven (hybrid working model).
💭 You will act as an expert for the project team to different stakeholders, and ensure process compliances and resolution of escalations. You will track and report project status regularly, and contribute to process improvements with the objective to sustain delivery predictability and meet client and internal commitments within the guidelines, policies and norms of the company.
Your new challenge
- Quality Planning (QC/QA): Preparing the service quality plan including the quality control, assurance and improvement at respective process level to create a comprehensive quality program for the specific processes.
- Client Interfacing: Interfacing with customer for issue resolution, providing status updates, and building customer confidence in the team's ability to deliver, Review escalations/ complaints and interface with customer to clarify issues.
- Report generation: Creating comprehensive reports / innovative dashboards tailored to client needs to provide meaningful insights and suggest approaches to problem-solving.
- Process Compliance: Monitoring / ensuring process compliance and periodically update SOP changes as required as part of the quality plan.
- Audits & Compliance: Implementing SA/IA frameworks and ensures compliance to Risk framework / no process on high risk.
- Process Improvement: Supporting process owner to drive improvement plan at the engagement level; Analyse, provide feedback and drive corrective and preventive actions.
- Knowledge Management: Ensuring compliance to the KM System for the specific process and documents exceptions and artefacts such as case studies, best practices, etc.
- Fluent Dutch and English
What will you be getting out of this?
- Salary of €46,267 per year
- Career development opportunities
- Permanent contract and benefits
You now might want to hear more about the role and the company, so why not just apply to me and I can chat with you about anything that you want to know? I'm here to help you 😊
Tot ziens!! ☎️
Johanna :)
Mail: [email protected]
LinkedIn: www.linkedin.com/in/johanna-simon/