Customer Service Representative – Internal Sales
📍 Cork | 🕔 Full-time, Office-Based (Monday to Friday)
One of Ireland’s leading business print and design companies is seeking a dedicated and proactive Customer Service Representative to join their professional team in Cork.
This is a full-time, office-based role, working closely with the Business Development Manager to support client relationships and internal sales activities. The ideal candidate will be personable, confident on the phone, and have a solid understanding of technical sales.
Key Responsibilities:
- Be the first point of contact for customer enquiries
- Understand client needs and provide tailored solutions
- Manage and grow existing accounts
- Support the Business Development Manager in delivering high-quality service
- Maintain and update the customer management system
- Contribute to marketing and promotional initiatives
What You’ll Bring:
- A confident and articulate phone manner with excellent verbal communication skills
- Strong business acumen and a proactive mindset
- Reliability, persistence, and strong organisational skills
- Ability to build and maintain strong client relationships
- Self-motivation and a drive to succeed
- Proficiency in Microsoft Office tools
- Previous experience in customer service or internal sales, ideally in a technical or print-related environment
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