Company
Our client has over 150 years of experience in the shipbuilding industry. They specialise in designing and producing maritime equipment such as steering, rudder, control, and maneuvering systems, winches, superyachts, and more. The company also provides spare parts, installation, repair, maintenance, and other services.
Your every day...
- Responding to and resolving spare parts inquiries through follow-up with Vendors regarding, parts arrival dates, no longer available or substitution of components, delivery dates and corresponding issues, invoicing, etc.
- Contributing to overall customer satisfaction by promptly handling urgent calls, emails, and messages when necessary, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Checking the orders have the correct prices, discounts, and product numbers
- Collaborating with other departments to ensure sales, purchasing, queries, and deliveries are handled efficiently.
What you need...
- Fluency in German and English
- Strong organizational and communication skills.
- Proficiency in ERP systems and Microsoft Office.
- Experience in customer service, logistics, or spare parts sales is a plus.
What's in it for you?
- Base Salary: €47,000 - €52,000 per annum
- Terms: Full-time, permanent contract
- Office Location: Hamburg - Hybrid Model
- Benefits: 13 months, Christmas + 30 days holiday entitlement, Healthcare, Team building activities, Gym contribution
For further info, please apply now for a confidential and professional career consulting service or send me a direct email at [email protected]
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