Position Information

Principal Duties and Responsibilities

Due to recent growth, Servisource (part of the CPL Group) now wishes to appoint a part-time/flexible Reception & Admin Support based in Dublin that will cover reception and administrative duties during assessment days. The ASD department conducts autism assessments for children on behalf of the HSE and private clients.

Duties of the role will include but not limited to:

·       Liaising with Servisource Project staff to organise assessment day bookings.

·       Sending reminders and confirming appointments with clients 1-2 days prior to assessments.

·       Reschedule assessments if needed for any cancellations/no shows during the day.

·       Greeting clients and welcoming them to assessment days.

·       Liaising with clinicians to assist with requests on assessment days.

·       Scanning/photocopying and transferring of necessary documents.

·       Logging and recording necessary assessment day data.

·       Cleaning and tidying up during assessment days.

·       Inventory checking for office supplies.

·       Performing all necessary security checks and lock-up procedures on assessment days.

·       Inputting personal and educational details into reports.

·       Responsible for uploading client details and related documents onto a customised CRM system.

Essential Requirements

· Experience in a psychological field, social work, or disability services (or relative industry experience) is essential.

 ·      Excellent interpersonal, communication (written and verbal) and listening skills.

·       Punctuality

·       Strong planning, organisation and multi-tasking skills.

·       Strong administration and documentation management skills.

·       Familiarity with the Microsoft Office suite.

·       High level of motivation and pride in what one does is key to success in this role.

·       Full driver’s license and access to own vehicle is desirable.

Working hours will vary and flexibility is required, however a general workday will be 09.00 – 17.00 with 1-hour lunch break and a flexible coffee break of 15 minutes. 

About Us

Servisource is part of the Cpl Group, is a leading provider of high quality and innovative recruitment, care, and support services, with over 20 years’ experience across a number of sector specialities.

With over 200 employees in 10 offices across Ireland and the United Kingdom in Dublin, Dundalk, Cork, Galway, Limerick, Belfast, Leeds, Redcar, Middlesbrough and Bradford, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is a very exciting time to join our company. 

Organisational Benefits

We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we recently listed as the 7th Best Place To Work in the large category in Ireland, we are recognised as one of the Best Places To Work for Women, and we are also listed as 24th in the Best Workplaces Europe 2023 (Best Large Workplaces Category) of 3,000 eligible organisations across 4 categories. Cpl also have attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity and Inclusion.

What we offer: 

·       Competitive Financial and Benefits package 

·       Flexibility and Smart Working Practices 

·       Health & Wellbeing initiatives

·       Career Development Progression opportunities

·       Further Learning & Development opportunities

·       Vibrant Sports & Social club

Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate and apply our Core Values: 

·       Customer focused 

·       Accountability  

·       Responsibility 

·       Empowerment 

·       Effective communication 

·       Respect 

All applications will be treated with the strictest of confidence

*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate*

If you wish to apply for the above-named role, please send an updated CV to [email protected] quoting the job reference number JO-2508-555916 in the subject bar of your email.