Role: Workplace Health and Wellbeing Specialist - 6 months FTC
Working Hours: Monday to Friday - 9am-6pm (Flexibility is required)
Location: Dublin (Sandyford)
Job Description:
The Workplace Health & Wellbeing Specialist supports the design, delivery, and evaluation of proactive wellbeing programs across a high-volume trust and safety operation. Reporting to the Health & Wellbeing Manager, this role plays a vital part in driving a culture of psychological safety and resilience. The role is non-clinical but people-facing and focused on prevention, health promotion, and early support pathways in the workplace.
The Workplace Health & Wellbeing Specialist must work closely with management to drive wellbeing results within the organization. The successful candidate will be accountable for promoting a culture of wellbeing within the organization, delivering presentations, logging and analyzing psychological wellbeing data, developing and implementing wellbeing initiatives and strategies to increase resilience, and work closely with stakeholders and client to ensure a safe and supportive environment for all employees.
Duties and Responsibilities
The successful candidate will:
- Report to the Health & Wellbeing Manager on the design, delivery and evaluation of the employee well-being initiatives and strategy.
- Deliver presentations and awareness campaigns focused on mental health, resilience, and psychological safety.
- Apply strong data analysis and organizational skills to monitor psychological and health-related wellbeing trends, producing weekly reports and insights to inform client decision-making and wellbeing strategy.
- Identify potential risks or issues and proactively drive communication with stakeholders for mitigation and corrective action.
- Collaborate in health and wellbeing audits and risk assessments.
- Act as a point of contact for wellbeing-related queries, supporting early intervention, and signposting across the business where needed.
- Coordinate with internal departments (HR, Operations, Engagement) and external stakeholders (Client, Health Insurance and Wellbeing Provider) to ensure a consistent wellbeing experience across teams.
- Promote inclusion, psychological health, and positive team culture through the development of ongoing programs, initiatives, training and campaigns.
- Ensure documentation and reporting is kept up to date for internal and client review.
Essential Competencies:
The suitable candidate must have a deep-rooted passion for wellbeing and employee experience, as well as strong experience and working knowledge of:
- Excellent presentation and communication skills, able to engage diverse audiences.
- Understanding of the client community, service providers, workplace wellbeing principles and their application, and passion to create an exceptional experience and provide outstanding support.
- Strong organizational and data analysis skills, with the ability to use data to inform decision-making.
- High emotional intelligence, and a commitment to promoting a safe, inclusive, and well-being-focused workplace culture.
- Able to work independently and collaboratively; able to manage multiple projects simultaneously and execute decision with judgment and discretion.
- Team player able to work with various stakeholders, including the ability to share ideas and handle conflicting points of view.
Minimum Criteria:
- Completed or ongoing Bachelor’s degree/qualification in Psychology, Human Resources, Public Health, People Analytics or a related field.
- 1+ years of experience in a similar wellbeing, HR, or administrative role.
- Experience in a trust and safety environment.
What would you bring? As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.
Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated!
Equal opportunity employers:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
For more information, don't hesitate to reach out to this mail ID : [email protected] and your journey to becoming a valued part of Covalen starts here.
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