We have an exciting new opportunity for an Administrator to join our Clients Sales and Admin team in Cork on a permanent basis. The company is a growing long-established food manufacturer with clients in Ireland, Europe and the UK.
The main responsibilities will include:
· Co-ordinating and processing all sales orders received
· Taking orders from a range of channels and entering them into the order system in a timely and accurate fashion
· Email and call handling in a busy environment
· First point of contact for customers
· Maintaining and updating sales and customer records
· Manage customer order schedule
· Ability to prioritise and escalate issues where necessary
· Maintain and update price files with all customers
· Liaise with sales reps in relation to queries with their customers
· Prioritise customer care
· Provide a friendly and positive customer service
· Invoicing all customers and resolving any credit requests with the credit controller
· Check data accuracy in orders and invoices
· Manage the reception function and ensure external visitors are granted access to the building, whilst following entry processes
· Coordinate daily operations including incoming/outgoing post, delivery management, arranging catering
· Collaborate with the other functional departments such as finance, production and logistics
· Support with various ad hoc projects, internal/external audits, and various continuous improvement initiatives
The successful individual:
· Will possess ideally 2 years+ in an Administration position
· Highly organised enthusiastic person
· Attention to detail is a must in this role
· Strong numerical and analytical skills
· Excellent communication skills
· The right person will be a self-starter
· An Office Administration or Business-related qualification is preferred
· Positive attitude to work with strong initiative to ensure quality service is provided to your stakeholders
· Proficient at IT systems including MS Office
Apply Now
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