Grade III Clerical Officer
Job Specification & Terms and Conditions
Principal Duties and Responsibilities
In line with employer policies, procedures and best practice standards the Clerical Officer will:
Administration
- Dealing with phone calls & emails from the public and schools regarding the school vaccination programme.
- Handling request for Vaccinations certificates
- Updating Database for Primary and Secondary School
- Updating records of vaccines received using the School Immunisation System (SIS).
- Maintaining, Correcting, Collating, Validating and processing Data.
- Action all communications in a timely manner
- Undertake any other administrative support and assignments as directed.
- Transport is necessary as part of the duties as they may be needed to travel to schools on occasions.
Skills, competencies and/or knowledge
Professional Knowledge & Experience
• Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role
• Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc.
• Demonstrates the ability to work in line with policies and procedures
Planning and Managing Resources
• Demonstrates the ability to plan and organise own workload in an effective and methodical manner
• Delivers within timescales and to a quality standard
• Takes responsibilities for work and sees it through to completion
Commitment to a Quality Service
• Demonstrates a commitment to providing a quality service e.g. pays close and accurate attention to detail in their work
• Demonstrates awareness and appreciation of the service user
• Embraces the change agenda; demonstrates the ability to be flexible and adaptable in a changing work environment
Evaluating Information, Problem Solving & Decision Making
• Demonstrates strong analytical and numeracy skills, including the ability to analyse data to inform decisions
• Thinks through decisions to make sure they are in line with policy and local practice
• Gathers information from enough sources and other people to make well-founded decisions
Team working
• Demonstrates the ability to work on own initiative as well as part of a team
• Contributes to a positive team spirit
• Demonstrates a willingness to become involved and help team members if they are under pressure
Communication & Interpersonal Skills
• Effective communication skills including the ability to present information in a clear and concise manner
• Strong written communication skills with a variety of stakeholders; treats others with dignity and respect
• Strong interpersonal skills including the ability to build and maintain relationships
Should the role be of interest to you please apply in with your current CV
