Servisource, part of the Cpl Group, are seeking to appoint a team of Compliance Administrators who will be required to work on a business process outsourcing (BPO) project with our client. Locations are Dublin, Louth, Wicklow, Meath, Kildare.
This role will on a fixed-term contract basis for approximately 6 months, and the working hours will be full-time Monday to Friday.
This role with involve fully remote working however the potential candidate must be willing to travel to Dublin to complete training and attend meetings with our client.
Duties of the role include but are not limited to the following:
• Monitoring all operational registration and recognition processes and procedures using a compliance management platform to ensure conformity with all legal regulations and ethical standards.
• Overseeing all compliance for applicants.
• Verifying compliance documentation.
• Establishing and maintaining registers of members of the designated profession.
• Deciding on applications for registration and recognition of qualifications gained outside the State.
• Determining whether applicant qualifications meet the requirements for the practise of the profession.
• Performing other duties as directed by the Supervisor.
• Managing applicant queries both via telephone and email – responding within agreed timeframes.
• Escalating complex queries to Supervisor in a timely manner.
• Maintaining accurate records of applications processed.
Role Requirements
• Prior experience in a customer facing / administrative role is desirable.
• Proficiency in the English language.
• Strong written and verbal communication skills.
• Strong organisation skills with the ability to prioritise effectively.
• Ability to work in fast paced environment, both independently as well as part of a team
• Proficient ICT skills and knowledge of Microsoft Office suite.
About Us
Servisource, part of the Cpl Group, is a leading provider of high quality and innovative recruitment, care, and support services, with over 20 years’ experience across a number of sector specialities. With over 140 employees in 8 offices across Ireland and the United Kingdom in Dublin, Dundalk, Cork, Galway, Limerick, Belfast, London, and Bradford, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is a very exciting time to join Servisource.
Why Join Us?
· Generous annual leave, including additional birthday and company leave days
· Half day every Friday prior to Bank Holidays
· Flexible working arrangements
· Career progression and development opportunities internally
· Grow and learn amongst a team of experienced marketing professionals
· Opportunity to work in a dynamic, fast-paced environment
· Chance to play a vital role in a growing and ambitious team
Company Background:
Our vision is to be the world’s best at transforming our clients through sustainable total talent solutions. As a talent solutions business, we know that we can only achieve this by working with great people. Cpl is Ireland’s largest talent solutions provider and is a subsidiary of Outsourcing Inc, a Tokyo headquartered publicly listed organisation which operates in 39 countries, spanning 6 continents.
Cpl is headquartered in Dublin and is a global provider of talent solutions including specialist recruitment, managed services, outsourcing and strategic talent advisory services through Cpl’s Future of Work Institute.
To get a sense of what it’s like to work in Cpl check out #OneCpl, #CplGreatPlaceToWork, #CplGivingBack on social media platforms or visit our website or you can take a look at our sustainability report.
Cpl Core Competencies:
· Communicate with Impact
· Lead & Deliver Business Results
· Collaborate & Contribute to Driving our Success
· Be Client Centric & Commercially Aware
· Problem Solve & Innovate Creatively
· Continuous Development of Self & Others
Cpl Core Values
Accountability, Customer Focus, Communication, Respect, Empowerment
Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. If you require any adjustments or accommodations for your application/interview, please let us know and we will be happy to help.
Contact: [email protected]
*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate*
All applications will be treated with the strictest of confidence