This role is an exciting opportunity for a receptionist to join a small and supportive administration team based in North Dublin on a part time basis. (17.5 hrs per week) rostered over 7 days.

The successful candidate will:

Deliver a professional and courteous reception and front-of-house service to service users, families, visitors and external stakeholders.
Act as the first point of contact, greeting visitors and responding to enquiries in person, by telephone and by email.
Direct service users, families and visitors to the appropriate departments or personnel.
Manage incoming and outgoing telephone calls in a professional and efficient manner.
Handle general administrative tasks such as mail distribution, message taking and maintaining reception records.
Maintain a welcoming, organised and professional reception area at all times.
Support the administration team with ad-hoc clerical duties as required.
Ensure compliance with data protection and confidentiality requirements in all aspects of the role.
Liaise with colleagues, service providers and external professionals in a professional manner.
Follow organisational policies and procedures, including health and safety guidelines.

Essential Requirements

The successful candidate will demonstrate:

A high level of confidentiality, tact and discretion in handling sensitive information.
Excellent customer service and interpersonal skills.
Strong communication skills, both verbal and written.
Ability to work effectively as part of a small administrative team.
Good organisational skills and attention to detail.
Proficiency in general office administration and telephone systems.
Competency in Microsoft Office applications or similar office software.
Previous experience working in a reception or administrative role.
Experience working in a healthcare, social care or community service environment.
Experience interacting with service users, families and multidisciplinary teams.

Contact Ingrid on 015005922 for further information.