Senior Collections Specialist – Co Kilkenny
Senior Collections position within Finance Shared Services
6 month contract with a likelihood of permanency
Grade VII – Salary €52k – 55k+ circa
Full-time, 35 hours per week, 30 days Annual leave
Relevant experience we are looking for:
· Monitor the accounts receivable and identify overdue accounts.
· Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in instalments.
· Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
· Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
· Proactively manage a diverse caseload with unique circumstances
· An understanding of how charges are calculated in long-term residential care facilities e.g. Fair Deal and Ancillary State Support
· Understanding of the Wards of Court office; Property and Probate Law
· Awareness of Safeguarding legislation
· Liaising with Estate Solicitors; Department of Social Protection; Bank’s Vulnerable Customers Units and the Gardaí
Other skills:
· Excellent work organisation/administrative skills
· Management/leadership skills
· Demonstrate ability to work on own initiative as well as part of a team
· Dependable and reliable
· Competent and responsible in the performance of duties
