Service Advisor
Our client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service Advisor to join their team.
This position is an excellent opportunity in a growing industry sector so if you are interested, please apply!
The Role:
Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.
Responsibilities to include:
· Answering the telephone and booking in customers for services
· Maintaining a daily diary
· Welcoming customers to the showroom and checking their details on arrival
· Documenting the customers' car problems and passing the information to the mechanics
· Consulting with mechanics about repairs
· Answering questions about service outcomes (after consulting with the mechanic if necessary)
· Consulting with customers and mechanics to schedule car check-ups and service appointments
· Giving the customer, an approximate cost and time it will take for repairs to be completed
· Invoicing the service charge and receiving payment
Skills & Experience that we need:
· Previous Reception/ Service/ After Sales experience
· Prior experience in the motor industry would be a distinct advantage
· Initiative-taking professional with excellent customer service skills
· Excellent administration skills
· Collaborator
· Strong interpersonal, written, and communication skills
The Offer:
This position is a permanent role with salary depending on candidate skills and experience but expected base salary of up to €32K - €35K per annum, and the opportunity to work in a wonderful team environment.
Hours of work – Onsite in Limerick -9am to 6.00pm Monday to Friday.
How to Apply:
If you are interested in applying or want to know more about this role please contact,
Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to [email protected].
For a full list of our open jobs, please have a look at cpl.com.
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