Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Technical Service Engineer to join the team.
B. Braun is one of the world’s leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies.
As a Technical Service Engineer will join a team of experienced engineers providing technical support to Automated Infusion Systems (AIS). This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues.
In this role your core responsibilities will include:
· Service and repairs and maintenance of Infusion devices and accessories.
· To engage in technical repair, both preventative and corrective, of Infusion devices, accessories and software at customer sites or other locations.
· To lead or assist with on-site Installation and Commissioning requirements for infusion equipment.
· Lead and assist in Field and Workshop projects for Updates and Upgrades of Infusion Devices and related software applications.
· To undertake technical and user support training (both locally and in Germany) for B. Braun products and any other relevant equipment.
· To respond promptly and accurately to customer queries and provide support as required.
· To develop and maintain a level of technical competency to work independently and confidently.
- Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.
· To be commercially aware and market orientated.
· Required if necessary to travel to our customers throughout the 32 counties of Ireland.
· To work as part of a team in the achievement of team/organisational objectives for both Technical Service and Sales teams.
· To work with colleagues in the administration of spare parts stock and other record keeping duties.
· To engage and understand the policies and procedures associated with the business.
· To work with the team in any other activities which will benefit the team and the customer.
Key Skills:
· Ensures attention to detail.
- Contributes to the team, readily helps, or co-operates, encourages reasonable relationships within their team.
- Demonstrates problem solving ability. Uses a structured problem solving process to obtain results. Clearly identify root causes of problems. Uses appropriate analyses to generate a variety of options. Evaluates solutions to determine the most suitable course of action.
- Can build rapport. Engaging and positive to customers. Relates well to other members of the work team or customers. Displays enthusiasm and is understated in approach.
Basic Requirements:
- Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline
- Strong I.T. and communication skills essential.
- Previous experience in infusion device technical services (maintenance & repair) and I.T. hardware is desirable.
- Comfortable working in a clinical setting and interacting with health professionals (e.g. nurses, doctors, biomed engineers)
- Familiar with relevant E.U. Directives for medical devices, e.g. MDR, EN 60601, I.S.O. quality standards.
- Full clean driving license
- Requirement to travel as required throughout Ireland, and further as the need arises
Location: Dublin Based
For full details email your CV to [email protected] or call Tina at +353 1 2784701. Thornshaw Scientific is a division of the CPL Group of companies. www.thornshaw.com
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