Job Specification
Position: Clerical Officer (Temporary)
Contract Duration: Temporary, 3 Months with view of extension
Hours: 35 hours per week. 9-5
Hourly Rate: €17.10 per hour
Location: Kilkenny and Carlow roles available
Reports to: Administration Supervisor / Team Leader
Role Purpose
The Clerical Officer will provide efficient administrative and clerical support to a public service body, ensuring the smooth day-to-day operation of the office while maintaining high standards of confidentiality, accuracy, and customer service in a child and family services environment.
Key Duties and Responsibilities
- Provide general administrative support including filing, photocopying, scanning, and data entry
- Manage incoming and outgoing correspondence (post, email, phone calls)
- Maintain accurate electronic and manual records in line with policies and GDPR requirements
- Schedule appointments and support diary management as required
- Assist with preparation of reports, documents, and spreadsheets
- Update internal systems and databases accurately and in a timely manner
- Deal professionally and sensitively with service users, colleagues, and external stakeholders
- Support team members with ad hoc administrative tasks as required
- Adhere to policies, procedures, and confidentiality standards
Essential Requirements
- Previous experience in an administrative or clerical role
- Good working knowledge of Microsoft Office (Word, Excel, Outlook)
- Strong organisational and time-management skills
- High level of attention to detail and accuracy
- Ability to work independently and as part of a team
- Professional manner with good communication skills (written and verbal)
- Ability to handle sensitive information with discretion
Skills and Competencies
- Organisation & Planning
- Communication & Interpersonal Skills
- Teamwork
- Confidentiality & Professional Integrity
- Adaptability and Flexibility
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