Assistant Manager – Galway (Retail Operations)
Full-Time | 45 Hours | 5 Days per Week (includes one weekend day)
I am partnering with a long-established, family-owned Irish retail organisation to recruit an enthusiastic and customer-focused Assistant Manager for their Galway site. This is an excellent opportunity to join a stable, supportive, and people-first company where staff genuinely stay long term and career development is encouraged.
Why This Role Is Attractive
- Guaranteed annual pay increases
- Healthcare & pension benefits
- Real career progression opportunities within a growing Irish company
- Supportive, family-owned business with an excellent culture
- Positive work-life balance compared to typical retail management roles
About the Role
As Assistant Manager, you will support the Manager in ensuring smooth daily operations, delivering exceptional customer service, and motivating the team to achieve high standards. You will play a key role in maintaining a welcoming, efficient, and compliant retail environment.
This role suits someone who leads by example, enjoys being customer-facing, and thrives in a busy, fast-paced setting.
Key Responsibilities
- Deliver a friendly, customer-first experience at all times
- Manage customer queries, issues, and requests professionally
- Promote a safe, responsible, and positive environment for all customers
- Support, coach, and motivate staff to achieve their best
- Contribute to hiring, onboarding, and ongoing training
- Foster strong teamwork, communication, and morale
- Assist with day-to-day operations including opening/closing procedures
- Maintain high standards of cleanliness, safety, and presentation
- Ensure compliance with all company processes and policies
- Support implementation of operational improvements
- Drive key targets, service levels, and operational KPIs
- Manage scheduling, task allocation, and workload planning
- Complete reports, administrative duties, and system updates accurately
Requirements
- Minimum 2 years’ experience in a supervisory or assistant management role
- Background in retail or hospitality
- Proven experience leading teams in a customer-focused setting
- Strong organisational, planning, and time management abilities
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office and willingness to learn internal systems
- A calm, professional approach in busy or high-pressure scenarios
Ideal Candidate Profile
- Highly customer-focused, approachable, and service driven
- A natural people leader who enjoys coaching and developing others
- Energetic, enthusiastic, and proactive in day-to-day operations
- Reliable, committed, and seeking a long-term position
- Structured, organised, and confident making decisions independently
- Candidates with steady, progressive career paths who show loyalty and growth in previous roles will be particularly valued.
Apply today if you are interested or contact [email protected] for more info
