Customer Care German Speaker (permanent work from home anywhere in Ireland)
I am looking to speak to German Speaking Customer Care professional who is looking for a new opportunity in Ireland. Are you proactive, enthusiastic customer oriented professional? If yes - I am looking forward to speak with you.
My client is a up-and-coming cloud-based web development company based in Dublin City Center. They provide a platform which helps businesses or individuals to create their own website and mobile sites using online drag and drop tools.
As business and customer base is growing, our client is expanding their Customer Care team and looking for a creative customer care wizard to join.
Fun environment, full training and competitive pay/benefits are on offer.
The job and responsibilities
- Providing support to customers about their website creation over the phone and through a ticketing system
- Developing the relationship with the customers and increase the satisfaction of service
- Collecting user feedback to improve the products
- Working with other departments and product teams on improvements
Who are you
- Fluent German and English speaker
- Experienced in customer facing role
- Eligible to work full time in Ireland (Stamp 4, Stamp 1G or EU passport)
Salary and Benefits:
- Competitive Salary - 35k - 40k (Depending on experience)
- Permanent contract directly with the company
- Amazing facilities with pool table, view on the canal, yoga/gym room
- Brand New office on the Docks and great work environment
- Work from home - at the moment and permanently if you want (based in Ireland)
- Healthcare from day one
- Paid holidays
- Self-development opportunities
- Paid sick days
- Pension
- Free lunch
- Free snacks, coffee, tea
- Share options
This company offers full training and excellent career progression opportunities
If you are interested in moving to this exciting opportunity or just a confidential chat about current jobs for German speakers don’t hesitate to contact me at zuzanna.wawrzyniak@cpl.ie