Join Bank of Ireland through CPL – Build Your Future in Banking!
Welcome Advisor - Waterford or Dungarvan
Location: We have multiple intakes across different branches. Our main work site is in Waterford City, with occasional travel to the Lisduggan branch. The second main work site is Dungarvan, with occasional travel to Tramore.
Contract: 12 Months
Partner: Bank of Ireland (via CPL)
Salary: €29,000 per year
Working Hours: Monday - Friday, Onsite
We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.
As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.
Key Responsibilities
- Deliver exceptional customer service (including cashier duties where required)
- Guide customers through self-service banking options such as Banking 365
- Manage customer flow and ensure a smooth branch experience
- Update and maintain customer information on internal systems
- Handle basic queries and issues confidently and escalate when necessary
- Share customer insights to help improve service delivery
- Embrace change, innovation, and learning as part of your daily role
What Will Make You Stand Out
- A track record of excellent customer service
- Strong communication and teamwork skills
- Self-motivation with a drive to achieve goals
- A curiosity for technology and openness to learning new systems
- A genuine interest in growing your career with Bank of Ireland
- Interest in further study and professional development (APA or similar qualifications)
If you’re ready to start a rewarding career journey with Bank of Ireland and CPL, apply today and take the first step toward building your future in banking!