We are looking to hire a Clerical Officer on a temporary 3 month contract initaly, 35 hours per week, based in Roscommon.
Key Responsibilities
Administrative Duties
- Provide general administrative support to the Primary Care Team
- Maintain accurate records, databases, and filing systems (electronic and paper-based)
- Process incoming and outgoing correspondence (post, email, phone queries)
- Prepare documents, reports, and letters as required
- Ensure compliance with data protection and confidentiality policies
Reception & Patient Services
- Act as the first point of contact for patients and visitors
- Manage appointment scheduling systems efficiently
- Handle patient queries in a professional and courteous manner
- Register new patients and update patient records accurately
- Manage waiting area and support patient flow
Secretarial Support
- Provide typing, transcription, and document formatting services
- Support clinical staff with administrative tasks such as referrals and reports
- Organise meetings, take minutes, and distribute relevant documentation
- Maintain diaries and coordinate schedules for healthcare staff
Operational Support
- Assist in the coordination of clinics and services within the centre
- Order and manage office supplies
- Support implementation of administrative systems and improvements
- Adhere to health and safety procedures within the workplace
Essential Requirements
- Previous experience in an administrative or clerical role
- Strong organisational and time-management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to handle sensitive information with confidentiality
- Strong attention to detail and accuracy
Desirable Criteria
- Experience working in a healthcare or public sector environment
- Knowledge of medical terminology or patient management systems
- Experience in a customer-facing role
For more information, please email [email protected]
