Head of Key Accounts

Head of Key Accounts

Our client, a major multinational player and leading employer in the region, within the engineering components sector, is now seeking a dynamic, detail-oriented and experienced Head of Key Accounts to join their expanding team.

This is a senior commercial role requiring strong industry awareness, so if you possess exceptional relationship management skills, and the ability to work cross-functionally to deliver tailored technical and commercial solutions, then apply today!!!

The Role:

Reporting to the Managing Director, the Head of Key Accounts will lead the strategy, growth, and development of our client’s most important B2B client relationships across Ireland. Operating within the construction, engineering & automotive sectors, this role is responsible for maximizing revenue, enhancing customer satisfaction, and ensuring long-term partnerships with major national and regional clients.

While the role has a nationwide remit, applicants should reside in the South/Southwest region, as regular attendance at our client’s head office in Limerick is required.

Key Responsibilities to include:

Strategic Leadership

·      Develop and execute a nationwide Key Account strategy aligned with the company’s growth objectives across various industry sectors

·      Identify new commercial opportunities within existing accounts, including product diversification and service expansion

·      Provide strategic guidance to the leadership team on market trends, customer needs, and competitive activity within Ireland

Client Relationship Management

·      Act as the senior point of contact for high-value B2B clients, building trusted and long-term relationships

·      Conduct regular on-site visits nationwide to understand client operations, project pipelines, and technical requirements

·      Oversee contract negotiations, framework agreements, pricing strategies, and service-level commitments

·      Ensure timely resolution of issues and act as an escalation point for complex customer needs

Business Growth & Performance

·      Develop detailed account plans and revenue forecasts for all key accounts using CRM software

·      Work closely with the Sales, Supply Chain, and Operations teams to ensure coordinated delivery of customer solutions

·      Monitor account performance, identify potential risks, and implement corrective actions where necessary

·      Drive growth through cross-selling and up-selling across our product and service portfolio

Industry & Sector Alignment

·      Maintain up-to-date knowledge of various industry sectors including Government and semi-state institutions

·      Monitor upcoming infrastructure projects, tender opportunities, and regulatory changes influencing customer demand

Team Leadership

·      Lead and develop the Key Account Management team, ensuring capability, performance, and commercial acumen

·      Set clear KPIs for revenue growth, customer satisfaction, contract renewal, and strategic expansion

·      Support the team with coaching, training, and development plans to ensure continuous improvement.

Skills & Experience that we need:

·      5+ years’ experience in senior account management, commercial leadership, or B2B sales within relevant industries

·      Bachelor’s degree in business, Engineering, Construction Management, or related field; advanced degree is an advantage

·      Demonstrated success managing national or enterprise-level accounts

·      Strong understanding of Irish industrial markets, project cycles, and supply chains

·      Proven negotiation skills and experience managing large contracts and multi-year agreements

·      Excellent communication, analytical, and interpersonal skills

·      Full driving licence and willingness to travel nationwide

·      Commercial and strategic acumen

·      Industry knowledge

·      Leadership & team development

·      Customer-centric mindset

·      Advanced negotiation skills

·      Relationship building & stakeholder management

·      Data-driven decision-making

·      Problem-solving and solution design

·      Computer literate including working with digitally based ordering systems, Microsoft office, CRM software

The Offer:

This a permanent full-time role, with negotiable salary that will depend on the experience and qualifications of the candidate but is expected to be in region of €60K - €65K per annum, plus OTE and an excellent benefits package to include company car, health, and pension contribution.

While this role has a nationwide remit the successful candidate must be based locally in the Limerick area or a short commute, to attend and to participate in regular management meetings in the head office in Limerick.

How to Apply:

If you are interested in applying or want to know more about this role please contact,

Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to [email protected].

For a full list of our open jobs, please have a look at cpl.com.

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