Role Overview
We are hiring an Outsourcing Specialist for an Financial Services firm in Dublin City Centre who will manage third-party service providers and ensure compliance with regulatory requirements and internal policies. This role supports the procurement function by overseeing outsourcing arrangements, mitigating risks, and optimizing vendor performance to deliver value for the insurance business.
Key Responsibilities
- Vendor Selection & Onboarding
- Support sourcing and selection of outsourcing partners in line with procurement strategy.
- Conduct due diligence and risk assessments on potential vendors.
- Contract Management
- Negotiate outsourcing agreements ensuring compliance with legal, regulatory, and company standards.
- Maintain accurate records of contracts and service-level agreements (SLAs).
- Performance Monitoring
- Track vendor performance against agreed KPIs and SLAs.
- Implement corrective actions where service delivery falls short.
- Risk & Compliance
- Ensure adherence to insurance regulatory requirements (e.g., EIOPA outsourcing guidelines, Solvency II).
- Monitor operational, financial, and data security risks associated with outsourcing arrangements.
- Stakeholder Management
- Collaborate with internal teams (Legal, Risk, Compliance, Finance) to manage outsourcing lifecycle.
- Act as the point of contact for vendor-related queries and escalations.
- Continuous Improvement
- Identify opportunities to optimize outsourcing arrangements and reduce costs.
- Support development of outsourcing policies and best practices.
Qualifications & Skills
- Bachelor’s degree in Business, Finance, Procurement, or related field.
- Experience in procurement, vendor management, or outsourcing within financial services or insurance.
- Strong knowledge of regulatory frameworks
