We are currently recruiting for a Retail Department Manager position on a two-year contract basis.
You will be part of a team responsible for effectively managing and supporting the operation across a department on a shift basis thus ensuring all activity is aligned towards achieving sales and operational objectives, driving sales and customer experience on a shift basis.
Key Responsibilities:
Dynamic Leader
• Champion Selling Skills (Essential and Advanced) by coaching retail team members continuously
• Ensure Product Knowledge training is ongoing.
• Work within a team which is accountable for driving performance within their respective department on a shift basis.
• Ensure each Team Member has a clear understanding of their objectives, both in terms of sales and customer service both on a shift basis and via the formal PM process.
Results Driven
• Achieve sales versus budget and versus last year within department by focusing on key metrics through shift excellence
• Ensure highest shop floor standards are maintained at all times within department
• Completion of department floor walks using guidelines as tools to achieve best practice
• Work within a team to execute Marketing and Buying strategies within department e.g., HPP, new product launches etc.
Profits
• Maximise sales to meet and exceed budgets on a weekly monthly and annual basis at department level
• Maximise profit by ensuring On Shelf Availability is no less than 97% at department level to be measured against relevant resolution codes
• Identify and communicate commercial opportunities where possible via key stakeholders.
Invests in People
• Assist in recruiting a high calibre of team members who are retained and motivated via coaching to be sales focused and have a passion for travel retail brands.
• Set and review key objectives for team members which are aligned with company strategy
• Actively manage the performance of team members through regular reviews and performance logs
To carry out any other exceptional duties within the relevant category, or elsewhere within the wider retail operation as determined by the business from time to time.
Knowledge, Skills and Experience:
• Minimum of three years retail experience
• Proven track record in managing and motivating staff in a fast-moving retail environment
• Proven track record in delivering on sales targets
• Excellent understanding of retail standards
• Excellent understanding of Microsoft Outlook (Navision desirable)
Please get in touch if you would like to discuss this further.
01 614 6180
#LI-SS42