Salesforce - IT Programme Manager
12 month contract- Dublin City Hybrid
Required Experience: Proven co‐ordination and implementation of project portfolios, multiple CRM implementation projects
· Experience implementing large Salesforce CRM solutions · Extensive experience of complex data migration projects
· Extensive experience of re-platforming legacy systems
Immediate start
Send CV to [email protected]
Role:
Our initiative is set to redefine client and employee experiences by leveraging cutting-edge technology, optimizing processes, and driving organizational change to achieve tangible business results. By seamlessly integrating these components, rather than treating them in isolation, we aim to revolutionize our operations.
Key Focus Areas:
1. **Revamping Sales & Marketing Technology**: Implementing a new Customer Relationship Management (CRM) system to provide a holistic view of client interactions, from lead generation to contract closure and post-sales support. This intuitive system will be a cornerstone of our daily workflow.
2. **Modernizing Technological Infrastructure**: Our focus is on digitally empowering all business functions. This includes introducing an advanced Human Resources (HR) system, enhancing Finance and Property systems, all seamlessly integrated and user-friendly to enhance interactions with colleagues and clients.
3. **Streamlining End-to-End Processes**: Simplifying and standardizing processes to free up more time for client engagement. Technology will play a key role, such as incorporating digital signatures into our daily operations.
4. **Positioning Data as a Strategic Asset**: Providing real-time access to templates and premium collateral via the new CRM. Enhanced reporting and dashboard features will offer continuous insights, allowing us to concentrate on value-adding activities.
Programme Management Role:
With the Digital Transformation Programme's complexity, involving multiple workstreams, diverse stakeholders, and strict timelines, the Programme Manager plays a crucial role.
Responsibilities include:
- Developing and implementing structures for program and project reporting.
- Establishing clear communication channels and governance frameworks.
- Adhering to the project lifecycle and maintaining detailed project plans.
- Managing key project documentation, schedules, and resourcing plans.
- Ensuring adequate staffing and managing external resources.
- Overseeing Digital Transformation service providers to address changes effectively.
This comprehensive approach ensures the success of our Digital Transformation Programme, driving innovation and enhancing our business capabilities.
💻 🖊️ 📔 💼 🖥️ ⌨️ 🖨️ 🖱️ 💾 🛜 📀 🎓 🪪 💻 🖇️ 📉 📊 🗂️ ✒️ 📝 📨 📜 📔 📚 🧮 📲 📱 📠
