Senior Manager, Technical Program Management, Platform Services
Who We Are:
SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
We are proud to be launching a new state-of-the-art technology facility in Dublin, Ireland. The Dublin-based team will play a critical role in our continued digital transformation and will function as a center of excellence for SiriusXM’s global Product and Technology organization.
SiriusXM’s new Dublin facility will comprise a workforce primarily focused on software development, automotive technology and engineering, AdTech, data science, and analytics. Talent based in the new technology hub will be charged with developing and implementing best-in-class standards for high-quality, scalable software deliveries for SiriusXM’s streaming and in-vehicle audio entertainment platforms.
How you’ll make an impact:
SiriusXM is rapidly expanding its services to drive further engagement of consumers via smartphones, tablets, PCs, and connected devices, while continuing to maintain and grow its adoption in connected cars. This position will be responsible for managing the software engineering team(s) developing the platform APIs supporting SiriusXM, Pandora, & Stitcher applications, which provides a cohesive experience across Client Applications. You'll also function as the primary contact collaborating with Product, Marketing and partnering Engineering teams to harmonize our efforts toward shared company goals. The Senior Manager, Technical Program Manager is responsible for organizing, driving, and accounting for insights into the technology we develop, while building cross-functional relationships through communication and collaboration. The role will help ensure our teams are aligned with the product roadmap and deliver best-in-class consumer applications for all our products. This role reports to a Director of Technical Program Management
What you’ll do:
- Build and maintain a high-performing team, establishing clear goals, accountability, and a culture
- of continuous improvement.
- Develop and maintain an in-depth and subject matter expertise level understanding of the domain
- and lead efforts to advance its roadmap, aligning with organizational priorities.
- Identify and solve complex, cross-organizational challenges, devising innovative solutions to
- improve efficiency and effectiveness.
- Drive the creation and maintenance of domain process improvements to streamline workflows
- and maximize impact.
- Apply advanced SDLC methodologies and program management best practices to plan, monitor,
- and execute large-scale programs successfully.
- Utilize and leverage technical and program management tools (Confluence, JIRA, GitHub, AWS,
- LucidChart, MS Project, or equivalent) to optimize team and program performance.
- Prepare thoroughly for high-stakes meetings, crafting comprehensive agendas, pre-read
- materials, and anticipating questions to enable informed decision-making.
- Set and uphold high standards of quality, compliance, and best practices within the team and
- influence peers across the organization.
- Adapt to changing conditions and modify project execution plans as appropriate.
- Use advanced analytical skills to tackle ambiguous problems, deriving insights to shape strategic actions.
- Lead and resolve complex technical challenges with a calm, proactive approach, maintaining
- accuracy and timeliness under pressure.
- Demonstrate expertise in technical architecture and system design, facilitating technical
- discussions to make informed trade-offs that align with business objectives.
- Partner effectively as a technical liaison, bridging communications between stakeholders and
- engineering teams to drive alignment and deliver solutions.
What you’ll need:
- Bachelor’s degree in Computer Science, Business Management, or a related field, or equivalent professional experience in lieu of a degree.
- 6+ years of experience in technical program management, with a proven track record of managing complex, large-scale initiatives.
- 2+ years management experience leading high-performing teams within a technical program or product management environment.
- Deep understanding of software development methodologies, including Agile, Scrum, and Kanban.
- Strong familiarity with program and project management tools (e.g., Confluence, JIRA, GitHub, AWS, LucidChart, MS Project).
- Advanced technical knowledge within the relevant domain area, with experience in technical architecture and system design.
- Exhibit expert-level verbal and written communication skills, representing the team effectively from ideation through execution.
- Display advanced conflict management skills, resolving disputes with minimal oversight and fostering productive discussions.
- Extensive experience with SDLC methodologies, allowing for flexibility in process.
- Have strong technical proficiency demonstrated in any number of ways, ex. coding skills, quality assurance experience or technical writing background or similar
- An innate problem solver with the ability to thrive under pressure.
- Experience creating KPIs, dashboards and metrics.
- Working knowledge in release planning and management.
- Preferred certifications: Scrum Master Certification (such as CSM or PSM) or PMP and any other relevant certifications.
- Strong problem-solving skills, capable of leading and resolving complex challenges, especially under pressure, with resource constraints or high ambiguity.
- Advanced conflict management skills, with occasional support from leadership when needed.
- Experience thriving in a dynamic, fast-paced environment while successfully managing multiple projects concurrently.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice
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