Training Support Specialist

An exciting opportunity has arisen for a Training Support Specialist to join Covalen and play an integral part in developing the Site Training Content/Systems/Programmes at our client’s manufacturing site

The Function Training Support Specialist is responsible for providing support in the design, development, implementation, and maintenance of the training content, system and providing training support associated with the governance of the Training system. The Training Support Specialist is responsible for supporting activities in the creation, co-ordination, and implementation of learning solutions across the business area

Key Responsibilities

Training and Documentation Support

·       Support the continued set up and roll out of the Corporate Training Management System for the Limerick Site.

·       Support activities in the design, development and management of training materials, curricula, and learning plans for the client.

·       Assist in the creation and management of training documents in accordance with site Training SOP.

·       Perform activities to manage:

o  Curriculum creation

o  Curriculum item definition

o  Risk assessments

o  Content creation

o  Learning plans

o  Qualification plans

o  Individual training history maintenance

·       Produce reports from Learning Management System.

·       Training compliance.

·       Support training qualification compliance management.

Business Support

·       Ensure the business training needs are identified and addressed:

o  Troubleshooting potential training problems.

o  Reviewing key gaps/ metrics and coordinating gap closure.

·       Provide general assistance with the scheduling and organising of training courses.

·       Ensure training documentation requirements are included in the functional or training schedules

·       Take training tools and templates to the WS/functions and guide the teams through the usage thereof

·       Ensure Instructor Qualifications are met, where applicable

·       Ensure a plan exists for path to qualification (exemption based on start-up experience, standard Instructor Led Training, On-the-Job Training, off-site training, other)

·       Share best practices among other resources

·       Attend required meetings

·       Track and report training metrics

Training Processes/ Systems Monitoring

·       Assist with the implementation of new training initiatives which may include process improvement projects and new products introduction etc.

Educational/Experience Requirements

·       Hons Degree in relevant discipline or 3+ years of relevant experience preferably in the Pharma sector

·       Experience in LMS, Service Now and Training material review will be an added advantage

Key Attributes Required

·       Proficient in MS Office applications and training development

·       Familiarity with cGMPs requirements.

·       Strong interpersonal skills.

·       Strong written and verbal communication skills.

·       Strong organizational skills – ability to handle/prioritise multiple projects and requests.

·       Experience with Success Factors an advantage.

Additional Skills/Preferences

·       Business Knowledge: High performance in delivery of their work. Looks at better, simpler ways, takes initiative and will run proactively with actions. Demonstrated self-management, prioritization, and organizational skills.

·       Learning Agility and Curiosity: High learning agility and flexibility and ability to deal with ambiguity and uncertainty. Demonstrated ability to identify and prioritize problems, develop, and implement solutions.

·       Positive Influence: Demonstrated ability to address issues as they arise and act accordingly. Trusted in the team to follow through on actions. Is interested in own performance and seeks feedback to improve.

·       Relationship Builder: Demonstrated ability to establish and maintain key relationships across all levels in the organization.

·       Communication: Demonstrated strong communication skills, written and oral in 1:1 and group situations.

·       Decision Making: Demonstrated ability to collate required information and ask the appropriate questions of peers to get to the best solution.