CREDIT CONTROLLER - APA
My client, a Galway City based, Financial Services organisation, seeks to hire a new Credit Controller/Collections Agent to join their team. . This role is a permanent, full-time position based in Galway. You will be reporting into the Collections Manager
Responsibilities
· Administration and collection tasks associated with delinquent accounts
· Communicating with customers for the collection of payment on past due accounts via phone/email/letter
· Negotiation with customers to enact payment plans and settlements
· Retention of detailed records
· Respond to customer queries and inquiries
· Adherence to company and regulatory guidelines
· Ability to work in a fast-paced environment
Key Requirements
APA Qualification
· 3 years collections/admin experience.
· Proven track record in credit management
· Strong numerical, negotiation and analytical skills
· Strong communicator with excellent telephone manner
· Excellent time management and organisational skills
· Highly motivated with ability to take ownership of the role
· Computer literate with a good knowledge of Microsoft Word and Excel
· Good team player
· Experience in financial services industry a distinct advantage
· Experience of working with an automated dialler an advantage
For more information, please contact [email protected]
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