What does the typical day look like:
- Communicate with landlords via telephone and email: incoming and outgoing calls, attempting to contact landlords, and sending or checking emails to/from landlords.
- Preparing for a Landlord Call: Includes reviewing and researching existing and/or new leases using the company's database/software systems, the Internet, and other sources.
- Find solutions to problems and escalate unresolved issues in a timely manner.
- Compliance with processes.
- Data Entry and Process Monitoring: Involves entering data into the company's database/software system, Microsoft Excel, Word, etc.
- Work with the Lease Processor team to ensure contract documents are issued correctly.
What are we looking for:
- German as first language.
- Communicate effectively and convincingly on the telephone.
- Basic computer skills with Outlook, Excel and Word are required.
- Time management.
- Confident in making incoming/outgoing calls.
What does the company offer you:
- Salary: €30,000 - 35,000 per annum base salary
- Location: Dusseldorf - Hybrid
- Terms: Full-time, permanent contract
- Increasing holiday entitlement
- Weekly competitions and prizes
- Fantastic company and team events
- International networking opportunities
If you are interested in this position or would like to hear more about it, please apply now or send me an email at [email protected]
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Kundendienstmitarbeiter
