Education Support Coordinator

Position Information  

Principal Duties and Responsibilities 

We are seeking to recruit a Co-ordinator to join our established Education Support Team. The successful candidate will be responsible for providing general support and administration of all aspects of the client service that Education Support provide. This would include but not limited to support with recruitment including interviewing onboarding and compliance of candidates, matching and allocating staff to support placements and scheduling of hours, rectify employee queries, and supporting internal stakeholders. 

The Co-ordinator will report directly to the Team Lead of the Education Support Team. 

Duties of the role will include but are not limited to; 

• Providing administrative support with the recruitment process including sscreening Education Support applicants through various channels and systems and recording updates on Recruitment system.  
• Work in tandem with the Recruitment/Placement coordinator to perform various administrative duties that support the recruitment and placement function 
• Cultivating and maintaining relationships with existing clients, students and staff 
• Ensure all staff are fully compliant to company standards prior to placement with student(s) 
• Support to adequately fill all placements and effectively coordinate with Educational Support Workers, Students Clients and internal staff 
• Resolve all employee queries or escalate them to the relevant departments 
• Constantly striving to meet weekly KPI’s and targets set out by your manager.

Essential Requirements 

• Minimum 2 years' experience in a coordination role 
• Strong written and oral communication, and proficiency in the English language 
• Ability to work under pressure and solve problems independently 
• Excellent prioritisation skills and the ability to efficiently multitask with a high level of attention to detail 
• Ability to manage time is a large part of this role; therefore, is its essential that applicants are proficient in managing their time successfully 

About Us 

Servisource, part of the Cpl Group, is a leading provider of high quality and innovative recruitment, care, and support services, with over 20 years’ experience across a number of sector specialities 

With over 140 employees in 8 offices across Ireland and the United Kingdom in Dublin, Dundalk, Cork, Galway, Limerick, Belfast, London, and Bradford, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is a very exciting time to join Servisource. 

Organisational Benefits  

We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we recently listed as the 4th Best Place To Work in the large category in Ireland, we are recognised as one of the Best Places To Work for Women, and we are also listed 31st in the Best Workplaces Europe 2022 (Best Large Workplaces Category) of 3,000 eligible organisations across 4 categories. Cpl also have attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity and Inclusion. 

What we offer:  

• Competitive Financial and Benefits package   
• Flexibility and Smart Working Practices   
• Health & Wellbeing initiatives  
• Career Development Progression opportunities  
• Further Learning & Development opportunities  
• Vibrant Sports & Social club  

Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate and apply our Core Values:  

• Customer focused  
• Accountability  
• Responsibility  
• Empowerment  
• Effective communication  
• Respect  

*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate* 

All applications will be treated with the strictest of confidence 

If you wish to apply for the above-named role, please send an updated CV to [email protected] quoting the job reference number JO-2404-532821 in the subject bar of your email.