Are you ready to develop your career in a global consultant company? Cpl Global Talent is hiring German Senior Client Solutions Associate in Ireland and Germany!
The Company
A financial and global consultant company who provides financial information and advises investors with business clients seeking expert advice. The company serves thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies and financial institutions.
The Position
Senior Associates work directly with our clients –professionals at the world’s top corporations, investment firms, management consultancies. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.
Main Responsibilities:
• Provide consultant service, determine and recommend the most effective research methodology by understanding client’s needs through phone consultations, surveys, placements, written reports, and events.
• Assist with business development, Understand and identify clients’ learning needs daily over phone and email and pitch customized learning solutions accordingly.
• Manage account & project for clients end-to-end, including the overall client experience.
• Provide Client service service by delivering on the ever-changing scope of their project, by understanding the client’s business strategy, policies and markets and advising accordingly.
• Navigate complex compliance requirements and operational procedures that differ across a wide pool of clients, therein representing company's key value proposition.
• Collaborate with your team and other internal stakeholders to deliver on research needs to maximize commercial outcomes, which includes coordinating cross functional partners in Recruiting, Business Development, Compliance, and Legal.
• Maintain accountability and responsibility for client projects and the overall client experience by understanding that the information provided is relevant and accurate.
An ideal candidate will have the following:
• Fluency in German & English
• Bachelor’s degree
• 2+ years of relevant or transferable work experience, in account management, consulting, business development, customer service, or recruiting.
• Experience thriving in a data and metrics driven organization
• Strong interest in developing the skills to excel at client service in a high-speed and volume environment
• Superior oral and written client communication skills
• Ability to work both independently and collaboratively, with strong interpersonal skills, and receptive to close coaching and feedback
• Insatiable desire to learn about new industries and value chains
Career Progression
As you develop and demonstrate best-in-class client servicing and project execution skills, you will after a year have the chance to progress to Client Solutions Manager, where you run projects of more varying size and complexity, and get the opportunity to coach junior professionals on your team alongside your Team Leader.
Work place:
Dublin, Ireland or Munich, Germany
(Can work remotely from Ireland or Germany).
Benefits
•Medical coverage by Irish Life, coverage on dental treatments and dental emergencies, Eye care voucher
•Shopping discounts, Gym and wellness product discount
•Pre-tax bike/public transportation to work
•24 holidays, additional holiday given for working a public holiday. Enhanced maternity, paternity, adoption and surrogacy leave
•Education assistance – up to €4,500 annually. Free access to LinkedIn Learning
•Free access to various meditation/education apps
If you are the right person for this role, please apply here or send your CV to [email protected] for an faster exploratory conversation and professional recruitment support.