- Process requests in relation to the payment of Pension Retirement Claims.
- Ensure that requests are processed in accordance with the Company's Processes and Procedures.
- Assist with the timely management of weekly and monthly payroll runs
- Dealing with broker and customer phone call queries
- Complaints handling.
Your Skills and Experience
As an Operations Policy Administrator your skills and qualifications will include:
- Hold/be progressing towards a recognised industry qualification that meets Central Bank Minimum Competency Requirements.
- Good working knowledge of Microsoft Word, Excel
- Working knowledge of Corepa and/or LIFE/400 an advantage
- Excellent knowledge of Revenue legislation governing pensions, and the taxation of policyholder payments, and knowledge of other relevant Central Bank legislation
- Be well organised, Good communicator with excellent interpersonal skills
- Ability to work independently and as part of a team
- Strong customer focus and ability to build relationships internally and externally