Job Description:
Credit & Collections Specialist
Our client is a Global biopharmaceutical company that focuses on researching and developing antiviral drugs used for various medical treatments. They are expanding their operation in Cork and are looking for an experienced Senior Credit & Collections Specialist with a Credit Management background.
The successful candidate will have a passion for credit control and delivering exceptional customer services. Our client is looking for someone with experience having worked in a multi-national corporation, as well as having a knowledge of the order to cash function.
Job Responsibilities:
· Responsible for a large and growing debtors listing, looking to minimize debt & overall DSO.
· Ensure timely and efficient follow up on due & overdue accounts and payments.
· Issue written correspondence to customers in a timely and efficient manner including reminder letters, monthly statements etc.
· Credit hold releases within agreed SLA’s.
· Responsible for determining how much credit to extend to a customer based on credit policy, credit ratings, financials, and payment history, while also providing a key point of interaction with Commercial and Finance team.
· Assess the credit risk of a specific company including interpretation of financials and make recommendations backed up with solid judgement and reasoning.
· Will liaise with our internal finance/commercial colleagues and any other personnel as appropriate to confirm details regarding customers and overdue payments.
· Point of contact for internal and external queries as they arise and to support the resolution of any billing queries relating to outstanding invoices and escalate accordingly.
Requirements:
· Language: The person we seek will be able to communicate effectively in English. An additional European language would be beneficial - French, Portuguese or Italian.
· Ability to work in a global team environment and communicate effectively with both internal & external business partners of all levels.
· Proficiency with Microsoft tools (Excel, PowerPoint, Outlook, and Word) required.
· Excellent presentation, communication, analytical and interpersonal skills required.
Attention to detail and accuracy required.
· Self-directed problem solver and ability to suggest solutions.
· ERP experience an advantage (Oracle/SAP).
Experience in working in the biotech, pharmaceuticals industry and in a multi-national organization is Desirable
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#Cpl Cork LI-CM4