They are looking for an experienced administrator to join their Service Department focussing on Warranty Administration.
Candidate Requirements
· At least 2 years’ experience working in a similar administrative role in the motor industry, preferably in a Service/ Warranty in a HGV environment
· Good attention to detail for recording all relevant details in documentation and systems.
· Excellent communication and organisation skills
· Highly flexible and organised with very good administrative skills
· Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage
Key Responsibilities
· Working with the Senior Warranty Administrator, you will be responsible for ensuring that warranty claims are processed in accordance with DAF & VDL requirements & timelines
· Verify warranty status of vehicles in response to customer requests
· Keeping a log of all claims submitted versus reimbursements received from the manufacturers
· Organising for Parts Returns or Disposal in line with brand requirements and retention periods.
· Warranty Literature – review all warranty literature and ensure that requirements are communicated to staff internally and externally
· Prepare for and facilitate all warranty audits
· Ad-hoc cover of the service reception desk
· Assist with Service department administration, including invoicing and other duties as required
What's on offer:
· Fulltime permanent contract with a leading motor group in Ireland
· Competitive Salary
· 22 days paid annual leave
· Manufacturer Training
· Contributory Pension Plan
· Access to Benekit App, wellbeing, discounts and learning app
· Access to EAP including wellbeing app