What We Did
A newly formed government agency outsourced it's Recruitment services in relation to a newly established start-up and ongoing business activities. We were requested to work closely with their HR team and hiring managers to provide Advisory and Recruitment services.
The government agency was newly established to support the optimal use of state-owned land with a focus on the provision of housing. Following the initial advertising of roles, the agency didn't have the capacity to manage the large influx of applications. These roles were extremely attractive to professionals within the property and financial sectors.
There was no HR or recruitment function in place to manage the recruitment process. The client needed a full end-to-end process to be designed, implemented and operated to ensure a best practice recruitment experience for attracting and managing candidates through the full recruitment process.
How We Did It
We assembled an Account Management team in response to this challenge. Our team set up the processes and procedures to manage and oversee the delivery of all of the recruitment needs for this Agency.
Initially, we provided advisory services to design and implement a robust recruitment process that was made up of fair and transparent procedures. Our team created these procedures in conjunction with the leadership team, providing them with industry standard practices and ensured compliance across key areas, such as GDPR and employment legislation.
We supported our client with market insights on salary structures, benefit packages and ongoing market trends for attracting talent. Our dedicated team managed the full recruitment process and were the first point of contact for all hiring managers and the leadership team internally.
We developed, in conjunction with the bespoke needs of the agency, best practice recruitment strategies, attracting the best talent and ensuring an excellent candidate experience.
We rolled out our end-to-end recruitment process, supporting the internal team with the new ways of working. Providing the documentation to conduct interviews and managing the candidate touchpoints to create an excellent candidate experience.
As a team, we supported the initial stages of the recruitment process from carefully selecting the job boards to advertise roles and other channels including social media. We have processed in excess of 350 applications ensuring an excellent candidates experience.
We have worked with the hiring managers to ensure that we are correctly shortlisting candidates against their requirements, giving the hiring managers access to the best available talent for their roles. In doing so we have actively managed 53 candidates throughout a two-stage interview process.
Following the implementation of our recruitment processes and procedures, Cpl has successfully, over a 2-month timeframe, hired 9 employees, with an average time to hire at 47 days.
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