Our Client, an Educational Institution is looking to hire an Administrative Assistant on a temporary Part Time contract end date 4/07/2025.
Role Summary:
Working as part of a collaborative team alongside the Administrator and Counselling staff, the post holder will provide high-level reception and administrative support to the Student Counselling & Wellbeing Service during term time. The role also includes providing annual leave cover for the full-time Administrator outside of term time, ensuring consistent and efficient service delivery year-round.
Role Requirements:
· Excellent IT skills with pro6ciency in M/S Office suite
· A minimum of two years employment experience which demonstrates a high level of administrative support in a demanding office environment.
· Warm empathic manner coupled with good boundaries
· Manage confidential information with tact and discretion.
· Experience of working in a university or related environment an advantage
· Previous relevant administrative experience
· Knowledge of general office procedures and filing systems with proven organisational and administrative skills.
· Excellent communication and interpersonal
· Self-motivated and capable of working on own initiative.
Main Responsibilities:
· Managing the reception
· Maintaining highest levels of confidentiality in keeping with the ethos and ethical requirements
· Responding promptly and appropriately to queries in person, on telephone, on mobile, online or by e-mail. Queries come in from students, counselling staff, academic and admin staff, parents and others.
· Responding to students face to face, managing the waiting list including prioritising and booking appointments.
· Update Client database
· Maintaining and restocking of service publicity information and self-help fact sheets
· Act as point of contact between sessional counsellors and Head of Counselling & Wellbeing
For more information, please email [email protected]