Responsibilities
- Perform order evaluation, entry and management (Order Management & Service Contract) in CRM and ERP.
- Responsible for acknowledging customers with order receipts and scheduled ship dates.
- Interface with Tier 2 support team for resolution with other departments or groups in the organization to meet customer needs
- Clear understanding of customer contracts and quotes related to terms, special instructions, revenue recognition for processing of orders.
Personal and Professional Requirements
- Fluent in both Dutch AND French and advanced English (C1/C2)
- Proficient PC user with knowledge of MS office tools
- Experienced in order entry, customer support OR a strong interest in working in a Customer Service environment
Salary: up to €40,000 per annum (based on experience) + health care, pension, wellness program etc
Contract: Permanent Contract, Full-time
Working hours: Monday to Friday, regular office hours
Location: Cork
*Current working policy is hybrid model – 2 days per week from the office.
If you are interested in this position, please apply below or email your CV to [email protected]
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