A leading IT company is looking for a German speaker to join their Client Support Team.
Position German Speaker Client Support
Location Dublin office, Hybrid model or work form home permanently (based in Ireland)
Working Hours Monday to Friday, office hours
Job type Permanent, Full time
Salary Depending on Experience - basic of 35,000 - 42,000 annually
Responsibilities
- Providing consultative support and always going an extra mile to help the customer/client
- Working with B2B client to resolve the queries and technical issue
- Channels: Email, Phone, Chat Support
- Communication with other departments and product teams
- Maintaining customer satisfaction
- Demonstrating flexibility resilience and keeping always positive attitude
Your Profile
- Fluent German and English skills both in writing and speaking (C2 level)
- Experience in customer facing role (Customer service or Technical Support)
- Critical thinking and problem-solving skills
If you are interested in this position, please apply with your CV.
