My client is one of the most exciting and fast growing Irish International business.
Fun environment, full training on the products and competitive pay/benefits are on offer.
Title: Customer Service Specialist - German Speaker
The job and responsibilities:
- Providing IT support to customers over the phone and through a ticketing system
- Maintaining positive customer experience
- Solving issues and going above and beyond for every customer
- You’ll be part of a growing team that supports customers’ employees with activities such as password requests, nomination and redemption of awards and other general activities.
Who are you
- You speak fluent German and English
- You are an ambitious, hard-working, determined, positive, helpful person with interest in growing your career.
- You understand what good customer service should look like.
- You have the ability to use technology systems accurately and effectively to update customer records and comply to automated workflows.
- Completive Salary and Excellent benefits
- 25 days annual leave, increasing with years of service.
- Private Healthcare & Dental cover for you, your partner and children.
- A Pension scheme
- Income Protection.
- Life Assurance.
- Additional ‘perks’- Free breakfast cereal, fruit, tea/coffee, fantastic catered events throughout the year etc.
If you are interested in moving to this exciting opportunity or just a confidential chat about current openings for German speakers, please send your CV through the link provided.