Digital Communications Manager

We are delighted to announce that our client the Charites Regulator are currently recruiting for a Digital Communications Manager at HEO (Higher Executive Officer level).

The Role:

The Charities Regulator’s remit involves a wide range of stakeholders, so effective communications is central to our success. This is a new and important role within the Communications team. It involves managing and helping to develop the Charities Regulator’s digital communications activities in particular, to support the team and the wider organisation in delivering on our strategic priorities and legislative mandate.

The duties and responsibilities of the successful candidate will include the following:

·       Manage and develop our website with support of communications executives and website agency

·       Identify ways to optimise the functionality, user experience and accessibility of our website

·       Develop and implement an effective and holistic social media strategy for the organisation, across all our channels, which is aligned to our organisational objectives and fully integrated into our overall campaigns and communications strategy

·       Plan, create and manage tailored social media campaigns (organic and paid) to support a range of initiatives and activities

·       Manage third parties to deliver campaigns, events and improvements to communications channels

·       Analyse, monitor and report on website and social media metrics on a regular basis to measure impact of communications activities

·       Identify opportunities to produce, publish and distribute content including guidance in new mediums and channels, such as podcasts, video, social

·       Act as a point of contact for internal stakeholders to provide communications support (website and social) for specific projects and, where relevant, providing training to other members of staff

·       Develop communications content calendars and ensure alignment to our brand and consistency across all channels in voice and tone

·       Identify new digital and marketing trends and insights, and share them with the team

·       Manage and develop our online events

·       Contribute to the development and achievement of the strategic goals of the organisation generally and the team’s objectives in particular by participating in cross-divisional projects as required

·       Carry out any other duties which may be required from time to time.

The above is intended as a guide to the general range of duties and responsibilities associated with the post and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder. The Charities Regulator retains the right to amend role profile and allocate resources within the Charities Regulator in the most appropriate manner and in accordance with business needs.

About you:

Essential Criteria:

The Charities Regulator is seeking to appoint an individual who possesses the following, to a level appropriate to the role of Higher Executive Officer.

·       At least four years’ experience in a relevant role

·       Demonstrable experience in delivering on communications strategies that build engagement and reputation using digital and social media

·       Proficiency in using a website CMS system and a range of relevant marketing tools such as Umbraco, WordPress, Adobe suite, Canva

·       Expertise in creating digital content including video (for use across social and digital channels)

·       Solid knowledge of website and social media analytics tools such as Google Analytics

·       Research and writing skills, including content and editing, particularly for web and corporate materials

·       Experience of working successfully in a team environment

·       Excellent interpersonal and communication skills as evidenced in your application, in comparison to other applicants

·       Have a qualification of at least level 8 of the National Framework of Qualifications from a recognised university or other third-level institution in a relevant discipline (for example communications, digital marketing, journalism, multi-media, public relations).

Candidates must have the above experience, qualifications on or before Monday, 16 June 2025

Desirable Criteria:

·       An understanding of the charity sector

·       Evidence of ongoing professional and personal development

·       While not required specifically for the role, fluency in or a working knowledge of the Irish language

Required competencies

Candidates should have all the abilities required of a Digital Communications Manager with the Charities Regulator. In particular, candidates must demonstrate in their applications and during the selection process that they have the following competencies, which are required for the role, by reference to specific achievements and relevant examples in their career to date:

·       Team leadership

·       Judgement, analysis and decision making

·       Management and delivery of results

·       Interpersonal and communication skills

·       Specialist knowledge, expertise and self-development

·       Drive and commitment to public service values

How to Apply

Candidate Information Booklets are available from the careers section on the Charities Regulator website or by following the below link: https://landing.cpl.com/charities-regulator/careers.html

Applications must be in the form of a CV and Cover Letter and sent to [email protected].

The CV should provide a candidate’s education details and career history (starting with the most recent position) highlighting achievements relevant to the essential experience, skills, knowledge and qualifications for this position. Ideally it will be no more than three pages in length.

In their covering letter candidates should outline why you would like to work for the Charities Regulator and why you believe your skills, experience and values meet the requirements of the position. Please address comprehensively each of the competencies which are listed above and in Appendix A. The letter should be a maximum of two pages.

Closing Date: 10am on Monday, 16 June 2025

Applications will not be accepted after the closing date and late applications will be ineligible for consideration. Therefore, it is the responsibility of candidates to ensure that sufficient time is allowed for receipt of your application. Applicants must ensure they retain a copy of the email submitted, including the date and time, in case of any queries.

An acknowledgement email will be issued in respect of all applications received. If an applicant does not receive an acknowledgement email within two working days of date of submission, the applicant should contact [email protected] to ensure the application has been received.

We will endeavour to keep candidates informed of the progress of their application at the earliest possible date.

Canvassing is prohibited and will result in disqualification from the competition.

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