Grade III Clerical Officer
Job Specification & Terms and Conditions
Principal Duties and Responsibilities
In line with employer policies, procedures and best practice standards the Clerical Officer will:
Administration
Dealing with phone calls & emails from the public and schools regarding the Autumn and Winter vaccination programme.
Handling request for Vaccinations certificates
Updating Database for Schools and Nursing homes
Updating records of vaccines received using the School Immunisation System (SIS).
Maintaining, Correcting, Collating, Validating and processing Data.
Action all communications in a timely manner
Undertake any other administrative support and assignments as directed.
Transport is necessary as part of the duties as they may be needed to travel to schools on occasions.
Skills, competencies and/or knowledge
Professional Knowledge & Experience
• Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role
• Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc.
• Demonstrates the ability to work in line with policies and procedures
Planning and Managing Resources
• Demonstrates the ability to plan and organise own workload in an effective and methodical manner
• Delivers within timescales and to a quality standard
• Takes responsibilities for work and sees it through to completion
Commitment to a Quality Service
• Demonstrates a commitment to providing a quality service e.g. pays close and accurate attention to detail in their work
• Demonstrates awareness and appreciation of the service user
• Embraces the change agenda; demonstrates the ability to be flexible and adaptable in a changing work environment
Evaluating Information, Problem Solving & Decision Making
• Demonstrates strong analytical and numeracy skills, including the ability to analyse data to inform decisions
• Thinks through decisions to make sure they are in line with policy and local practice
• Gathers information from enough sources and other people to make well-founded decisions
Team working
• Demonstrates the ability to work on own initiative as well as part of a team
• Contributes to a positive team spirit
• Demonstrates a willingness to become involved and help team members if they are under pressure
Communication & Interpersonal Skills
• Effective communication skills including the ability to present information in a clear and concise manner
• Strong written communication skills with a variety of stakeholders; treats others with dignity and respect
• Strong interpersonal skills including the ability to build and maintain relationships
Should the role be of interest to you please apply in with your current CV