Reception - R&R’s - Roles & Responsibilities - 2023
Reception Responsibilities:
· Responsible for greeting clients / customers and making them feel welcome.
· Answering telephone, distributing calls, and taking messages for ROBUS & NL
· Meet & greet visitors and customers for ROBUS & NL
· Analysing & distributing info emails & Hubspot Tickets.
· Placing stationery orders for LED Group, via SAP / controlling costs
· Booking meeting rooms for staff and visitors
· General Support to Board members & Irish Sales
· Ordering lunch – board meeting attendees for example
· Create non-stock purchase orders
· Book couriers
· Invoicing report
· Sort & distribute inbound post
· Manage outgoing post
· Receive and sign for deliveries, notify appropriate personnel of items delivered
· Assisting with social events throughout the year
- Assist in training and organising reception relief cover when required
· Assisting with any other duties that manager requires
Qualifications / Experience:
- Excellent computer skills, efficient in MS Word, Excel, Teams, Outlook
- Excellent communication skills
- Excellent organisation and administration skills with a strong attention to detail
- Ability to maintain the high standards of the reception