Managed Services
Managed Services

Managed Services

Tailored Managed Services to support your vision

In today’s resource-constrained public sector, there is growing pressure to improve service delivery, meet compliance standards, and control costs. Whether you're struggling with fragmented supplier management, inconsistent hiring practices, or the need to scale services quickly, our tailored solutions address these challenges head-on.

Government, state, local, and voluntary organisations can achieve streamlined operations, faster hiring, and enhanced workforce performance, enabling teams to remain focused on delivering public value.

Managed Contingent Workforce

Managing contingent workforce challenges is a growing concern for Ireland’s public sector, with complex supplier networks, regulatory compliance, and cost pressures impacting efficiency. Our Managed Service Provider (MSP) solution offers public bodies a single trusted partner for flexible staffing, ensuring full compliance with public procurement rules, employment law, and HR standards.

By streamlining recruitment supplier management, and optimising contingent labour costs, we deliver real-time workforce insights that support data-driven decision-making. Whether you’re managing seasonal demand, regional expansion, or new public initiatives, our MSP service helps scale your flexible workforce efficiently while maintaining compliance and operational agility.

​Recruitment Process Outsourcing (RPO)

Recruitment challenges across the Irish public, semi-state, and not-for-profit sectors are increasingly complex due to limited internal capacity, lengthy hiring processes, and growing demand for talent. Cpl’s RPO solution is built to ease this burden by offering a flexible, scalable, and fully compliant service tailored to your organisation’s needs. Whether you require CPSA-compliant campaign management or a direct sourcing solution to accelerate the time-to-hire of permanent staff, we provide end-to-end recruitment support that ensures transparency, fairness, and results. With deep sector expertise, robust processes, and real-time analytics, we help you attract and retain the right talent, improve candidate experience, and reduce cost.

​Public Sector Outsourcing

Public services that are commonly outsourced typically include contact centre operations, frontline citizen services. and back-office support. From managing helpdesks to processing high-volume administration, partnering with Cpl enables public service departments to enhance service quality while maintaining cost-efficiency and accountability. Our solutions are designed to meet the highest standards of quality and compliance for regulated environments. Specialist knowledge and consistency are brought to every project, enhancing responsiveness and service delivery. We scale with your needs, delivering faster outcomes today, and ensuring sustainable success in the future.