Cpl Healthcare in partnership with our client is currently recruiting an Area Service Manager (ASM) to work as part of the team with a dynamic Home Care Company. Our client offers homecare support and personal care to clients around Ireland; this position will be based in Donegal. ASM is a senior management role reporting to the National Operations Manager. The position oversees Care Supervisors and Care Coordinators, ensuring high-quality service delivery across a designated region.
Key Responsibilities
• Lead and mentor the regional care team to deliver timely, high-quality services.
• Monitor service performance, implement corrective actions, and maintain system updates.
• Optimize work schedules and achieve gross margin targets.
• Develop processes and reporting tools for real-time service monitoring.
• Oversee client onboarding and service contract setup.
• Recruit, train, and manage care staff to meet growth demands.
• Handle service issues, liaise with HSE, and attend related meetings.
• Ensure compliance with company policies, regulatory standards, and training requirements.
• Manage administrative tasks, performance reporting, absenteeism, and staff turnover.
• Participate in out-of-hours coordination as per rota.
Qualifications
• Essential: Level 6 or higher in Health & Social Care.
• Desirable: Additional relevant education or training.
Experience & Skills
• Previous management experience in health/social care (older people or disabilities).
• Office and field team management experience.
• Budget management and commercial acumen.
• Strong communication, problem-solving, and time management skills.
• Ability to lead teams, influence stakeholders, and adapt to change
Personal Attributes
• Self-motivated, resilient, and results focused.
• Strong leadership and interpersonal skills.
• Flexible, this role will require flexibility to visit different locations.
Salary €55,000 - €65000 per annum.
Contact: [email protected]