Role Overview
An exciting opportunity has arisen for a Facilities Coordinator to support the day-to-day operations, maintenance, and administration of services across a multi-tenant commercial campus.
The role is responsible for ensuring building systems, services, regulatory compliance, and tenant requirements are managed efficiently, maintaining a safe, clean, and well-functioning environment. The Facilities Coordinator acts as a key liaison between tenants, contractors, and senior leadership.
Key Responsibilities
Operations & Maintenance
- Manage and monitor building services including HVAC, electrical, plumbing, waste management, security and CCTV systems.
- Log, track, and manage reactive and planned maintenance via an app-based system.
- Coordinate and support contractors delivering maintenance, repairs, servicing, and project works on site.
- Conduct regular property inspections to ensure cleanliness, safety, and compliance standards are met.
- Schedule, track, and document planned preventative maintenance programmes.
- Prepare and present an annual plan for minor capital works across the campus.
Tenant Liaison
- Act as the primary point of contact for tenant engagement and queries.
- Manage on-site co-working facilities, including hot desking and meeting room spaces.
- Communicate maintenance updates, service disruptions, and works notices to tenants.
- Support tenant onboarding, move-ins, and move-outs.
Health, Safety & Compliance
- Ensure compliance with all relevant health, safety, and regulatory requirements.
- Maintain accurate records including risk assessments, incident reports, and compliance documentation.
- Lead emergency preparedness initiatives including fire drills and contractor safety inductions.
- Support sustainability and environmental initiatives where applicable.
Project & Executive Support
- Assist with capital works and refurbishment projects, coordinating contractors and schedules.
- Track project timelines, budgets, and completion reporting.
- Deputise for senior leadership when required and support stakeholder engagement.
Qualifications & Experience
- Minimum 3 years’ experience in facilities management, property management, or building operations.
- Strong knowledge of building systems (HVAC, electrical, plumbing, BMS).
- Familiarity with health & safety and compliance requirements (e.g. fire safety, risk assessments).
- Proficient in Microsoft Office and confident adopting new technologies and systems.
- Excellent organisational, communication, and problem-solving skills.
Personal Attributes
- High attention to detail with the ability to prioritise competing demands.
- Strong interpersonal and stakeholder management skills, with a collaborative and empathetic approach.
- Demonstrates strong work ethic and alignment with organisational values and mission.
- Comfortable working independently while contributing effectively within a team.
- Flexible and adaptable to changing operational needs.
Desirable (Not Essential)
- Experience using facilities management software or systems.
- Interest in improving processes through technology and innovation.
- Experience within multi-tenant office buildings, commercial campuses, or mixed-use developments.
- First Aid, Fire Warden, or Health & Safety certifications.
