The position is based in Westport, 2 days onsite working alongside the Procure to Pay Team Lead.
As a senior member of the PTP Concierge Team, you will serve as a PTP Subject Matter Expert and trusted business partner to the Westport Site. Your primary responsibility is to ensure the delivery of compliant, efficient, and high-quality PTP services that meet site needs.
The ideal candidate will have demonstrated experience in the PTP domain, a strong business or numerical background, excellent attention to detail, and effective multi-channel communication skills. You should be confident partnering with both internal and external stakeholders. Experience in process development and implementation is highly desirable.
Key Responsibilities
- Ensure adherence to the organization’s approved policies and work instructions; support effective implementation and compliance.
- Understand buying channels for goods and services and guide requestors to the appropriate purchasing methods.
- Maintain, review, and update departmental training manuals and process documentation.
- Cross-train team members and provide backup support as needed.
- Assist team members in resolving queries arising from day-to-day activities.
- Develop and maintain files and records required to support strong functional performance.
- Participate in PTP governance meetings.
- Perform workflow administration including creating substitution rules, delegations, and forwarding workflows on behalf of users.
- Raise ACRs (Administrative Check Requests – non-PO invoice postings) as requested by the business.
- Complete monthly GRIR account reconciliations as well as Open Items and Open Downpayment reports.
- Address queries from the business, suppliers, Finance, Treasury, BPO, and Finance Shared Services professionally and efficiently.
- Meet regularly with PSM, internal customers, and support functions to promote customer satisfaction and continuous improvement.
- Investigate and support the resolution of invoice issues related to PO and non-PO purchases.
- Support team members in Shopping Cart review to ensure compliance with organizational policies.
- Perform Goods Receipt confirmations on behalf of requestors when required.
- Assist with vendor setup and ongoing vendor account maintenance.
Qualifications
- Bachelor’s degree or a minimum of 5 years equivalent work experience.
- Proven Procure to Pay (PTP) expertise.
- SAP/SRM experience preferred.
- Demonstrated experience working with cross-functional teams and engaging stakeholders at all organizational levels.
- Strong communication, presentation, and interpersonal skills.
- Excellent organizational skills with the ability to manage multiple cross-divisional processes and projects.
- Proficiency in MS Excel, PowerPoint, Word, and Outlook; ability to learn additional software tools as required.
- High initiative and strong self-motivation.
For more information, please email [email protected]
