Global Network Support Specialist
Sligo, County Sligo
Our client, an expanding biotech business in Sligo town are currently seeking a Global Network Support Specialist to join their team. This person will play a key role in ensuring the smooth operation of their global network, including developing new strategies to improve for the future.
This person working as a team will be responsible for the design, implementation and management of corporate network infrastructure services. This individual will be relied upon to ensure the availability of key infrastructure services and will alert management to conditions that may affect the integrity of those systems. This individual will provide a key escalation point for network, IP telephony, as well as security related issues.
Responsibilities
- Provide guidance and vision on the latest security practices, tools, and technology for the advancement and refinement of the Global security environment.
- Assess security risks and make recommendations for new applications and design secure solutions.
- Provide technical support and 2nd level services in the areas of network, security and telephony infrastructure to IT staff both local and globally.
- Perform network, security and telephony hardware failure diagnosis and manage field service for resolution
- Evaluate network, security and telephony hardware/software for standards-based implementation at sites worldwide.
- Manage full end-to-end, client to server communication reliability and performance.
- Perform network, security and telephony device software problem diagnosis and implement bug fixes/workarounds.
- Select, configure and install network as well as security hardware, options and software.
Skills Required
- Degree in Computer Science or Engineering, or equivalent
- Minimum 5+ years relevant experience.
- Strong knowledge and experience with Microsoft, Cisco, UCaaS technologies focused on large scale enterprise deployments.
- Strong knowledge and experience with enterprise class LAN and WAN devices such as firewalls, switches, and routers.
- Strong background in networking. Must have working experience with some, or all of the following protocols: BGP, OSPF, 802.1Q, STP, Ethernet, IPv4,IPv6, TCP, UDP, and SNMP.
- Functional knowledge in Software Defined Networking
- Functional knowledge in SD-WAN technologies and management.
- Knowledge of WAN and LAN concepts, network security, network optimization, performance monitoring, system resiliency, server backup and recovery, workstation connectivity, and Internet connectivity.
- Experience with solutions for monitoring network and telephony performance, reliability and stability.
- Travel to remote facilities as required.
For more information, please contact [email protected]
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