Job Title: HR Generalist
Reporting to: Senior Manager, People Experience
Key Stakeholders across TEG:
- Group Managing Director – TEG
- Group People Experience Team
- Director & Associate Director Business Leaders
- Service Delivery Teams
- Centre of Excellence
Location: Hybrid working with responsibility across multiple locations in Ireland and Northern Ireland. Occasional travel to client sites required.
About TEG:
At Talent Evolution Group (TEG), we are passionate about providing our clients with the best talent experience possible. We work through our managed staffing RPO (Perm) and MSP (contingent) programs as well as offering innovative solutions to meet talent challenges.
Our programmes are built on three guiding principles:
- Employee Experience
- Customer Experience
- Digital Transformation
Role Overview:
This role will champion the people and commercial agenda across multiple client sites, creating a professional and profitable profile and a positive working environment for all Cpl resources while ensuring compliance with statutory legislation and best practices. The role requires a strong understanding of the business and high commercial acumen.
Key Responsibilities:
- Provide transactional HR support to Service Delivery teams with a focus on change management, restructures, outsourcing, TUPE transfers, redundancy, disciplinary, and absence management.
- Support and empower Service Delivery Managers on all people-related matters.
- Provide coaching to Service Delivery Managers on HR issues relating to agency and contractor teams in ROI and NI, ensuring accurate resolution and documentation.
- Support employees with HR issues or queries, facilitating timely resolutions.
- Deliver HR inductions on client sites to ensure a positive employee experience.
- Deliver HR services through onsite HR Connect Clinics.
- Support compliance administration for agency and contractor workers.
- Work with the CoE team to develop guidance on statutory leave, holidays, and employee experience matters.
- Support the CoE team with HR helpdesk queries (maternity, paternity, compassionate leave, bank holidays, annual leave).
- Arrange OH/Risk Assessment appointments with the Occupational Health Advisor.
- Assist with interviews when required.
- Support group-wide projects, including process improvement initiatives.
- Manage Manual Handling Training requirements.
Requirements:
- CIPD qualified
- At least 3+ years’ HR operational experience
- Experience managing employee relations
- Knowledge of Northern Ireland Legislation beneficial
- Strong business acumen and a commercially minded self-starter
- Good understanding and practical experience employment legislation in Ireland and Northern Ireland.
- Demonstrated excellent administration, communication & business writing skills with strong attention to detail
- Strong project management
- Ability to multi-task and yet maintain standard/quality on all tasks
- Demonstrated efficient work methods, analytical & problem-solving skills, process improvement orientation
- Demonstrated ability to meet Service Level Agreements/metrics
- Strong presentation skills
- Ability to communicate effectively, confidently and with impact with people at all levels of the business
- IT literate
- Team player with the ability to also work on own initiative.
- Excellent interpersonal skills, with the ability to establish credibility with Business Directors, Client Stakeholders / Senior Management and employees
- Strong customer focus attitude
- A professional approach, flexible, open to change
- Ability to cope with pressure of peak workloads through good planning and time management skills
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