Office Administrator – Programme Coordinator

Office Administrator – Programme Coordinator

Our client, based in Cahir, Co. Tipperary, an organisation dedicated to providing QQI validated, quality assured education and training programmes to the agricultural sector are seeking an ambitious Office Administrator – Programme Coordinator to join their expanding team.

The Role:

The main purpose of this role is to provide administrative support for all aspects of the delivery of the Green Cert programme. This includes engagement with learners, tutors, facilities, accounts and QQI certification.

Reporting to the Programme Manager, the successful candidate’s responsibilities will include:

·      Engage with learners and tutors on a regular basis.

·      Liaise with tutors around content delivered in class and confirm upcoming classes/modules

·      Send messages and emails to learners through Compass, the student management system

·      Record all learner engagements on Compass

·      Reschedule in-person practical days

·      Prepare and manage assignments and projects for learners

·      Schedule classes on MS Teams weekly

·      Post messages and assignments on MS Teams regularly

·      Confirm submission dates with programme team

·      Prepare and co-ordinate sign-in sheets for exams and practical days

·      Liaise with the exam co-ordinator to ensure smooth & efficient running of exams across all exam centres

·      Liaise and update all stakeholders with attendance at exams & farm days as appropriate

·      Post Exam / Farm days, follow up with learner nonattendance

·      Provide support to the accounts team by sending receipt, taking payments, allocating payments on SAGE, sending invoices and statements

·      Internal Validation of projects and exams

·      Preparing results sheets

·      Preparing Internal Validation and External Authentication paperwork

·      Tracking results and learner progress

·      Preparing sample paperwork for the External Authentication

·      Filing paperwork after Internal Validation and External Authentication

·      Provide cover for the administration team as required

·      Assist with any other administrative tasks as required to ensure the smooth running of the office.

Skills & Experience that we need:

·      A qualification in administration or equivalent

·      2 years post qualification experience working a busy office environment

·      Experience with MS Teams and MS Office essential

·      Experience in customer relations & experience with SAGE desirable

·      Ability to build good interpersonal relationships with learners, tutors, and administration staff

·      The ability to multitask and prioritise effectively

·      Strong organisational skills and attention to detail

·      Excellent communication skills, both written and verbal

·      Strong customer service skills with a professional and friendly demeanour.

The Offer:

The is a full-time permanent role with competitive salary of €32,000K-€33,500K per annum, depending on candidates’ experience and qualifications.

This role is based in the company's office in Cahir Co. Tipperary so candidates must be based in the region or a short commute.

How to Apply:

If you are interested in applying or want to know more about this role please contact,

Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to [email protected].

For a full list of our open jobs, please have a look at cpl.com.

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