Response Maintenance Administrator

Response Maintenance Administrator – Dungannon

Contract: Full-time, permanent

Hours: Monday to Friday, Day Shift (8-hour shift)

Location: On-site

Salary: £23,809.50

The Role

We are seeking a Response Maintenance Administrator to support a busy Response Maintenance Team with day-to-day administrative duties. This is a fast-paced role requiring strong teamwork, excellent communication skills, and the ability to manage workloads and targets efficiently while delivering a high standard of service.

Key Responsibilities

·      Manage email and telephone enquiries from internal teams and members of the public

·      Provide a professional and friendly level of customer service, handling telephone calls from customers

·      Take ownership of a designated contract, ensuring deadlines are met and that tenants, management, and contractors are kept informed

·      Schedule appointments and meetings, maintaining accurate and up-to-date diaries

·      Maintain accurate records and administrative systems

·      Provide administrative support to the wider response maintenance team

·      Assist with general office duties as required in a busy working environment

Experience & Skills Required

·      Previous administrative experience is desirable, though not essential, as full training will be provided

·      Ability to demonstrate reliability, flexibility, and adaptability

·      Capable of working on own initiative and remaining accurate under pressure

·      Strong IT skills, including proficiency in Microsoft Office

·      Excellent planning, organisational, and communication skills

·      Ability to work effectively both independently and as part of a team

Full training will be provided, allowing the successful candidate to gain valuable hands-on experience.

If you are interested in hearing more or being considered for this role, apply here or contact Sophie Keogh at Cpl NI.